Heartpace’s ISO 27001 Audit Journey
Heartpace, a fast-growing HR tech company operating across Europe, partnered with Atoro to prepare for ISO 27001:2022 certification. Our role was to deliver a structured, remote-first internal audit that assessed their ISMS, identified compliance gaps, and ensured they were ready for certification with clarity and speed.
Audit Scope and Objectives
In 2023, Atoro was brought in to conduct an internal audit of Heartpace’s Information Security Management System (ISMS) in preparation for ISO 27001:2022 certification.
The audit focused on:
Reviewing policies, procedures, and technical controls
Identifying non-conformities and compliance gaps
Providing clear, actionable recommendations aligned with ISO standards
Supporting remediation efforts and confirming improvements
The process was led by Daniyah Imran, a certified ISO 27001 auditor. All work was completed remotely using secure collaboration tools.
- Clear audit methodology aligned with ISO 27001:2022
- Fully remote audit process using G-Suite, Zoom, and Slack
- Structured four-week audit schedule
- Final report delivered with prioritised recommendations
Our 4-Week Audit Process
Week 1
Policy & Controls Review
We reviewed Heartpace’s Information Security Management System (ISMS) documentation, including key policies, procedures, and control mappings. The goal was to assess alignment with ISO 27001:2022 clauses and identify early gaps.
Week 2
Initial Findings & Draft Report
Our team presented initial findings, highlighting non-conformities and areas for improvement. A draft internal audit report was shared to guide remediation planning and prioritisation.
Week 3
Client Remediation
Heartpace addressed the identified gaps internally. Atoro remained available throughout the week to clarify issues, review updated controls, and provide practical guidance on remediation steps.
Week 4
Final Report Delivery
The final internal audit report was delivered, summarising all findings and verifying improvements. This ensured Heartpace was fully prepared for their ISO 27001 certification audit.
Final result
Atoro delivered a full internal audit for Heartpace in just four weeks. The findings gave their team a clear roadmap to close security gaps and align fully with ISO 27001:2022. Our team remained available throughout the remediation process, offering guidance and retesting support where needed.
The result? A confident, audit-ready ISMS and a client prepared to meet the ISO standard head-on.
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Atoro is a great and knowledgeable team to work with. Always on time, care about details but also about having a friendly co-working atmosphere.
Henrik Dannert
CEO, Heartpace
