Case Study · Omnichannel Commerce

Simplifying internal audit with expert support for TILROY.

TILROY, an omnichannel commerce platform for retailers, ran its ISO 27001 internal audit with Atoro and got expert advice to complete and improve its policies, documents and tests, fulfilling every requirement through a seamless, highly responsive process.

ISO 27001 internal audit

Omnichannel commerce

Policy guidance

Highly responsive

Results & impact

ISO
27001

100%Requirements fulfilled.

FastResponse times.

FullPolicy guidance delivered.

SeamlessAudit process.

At a glance

  • Industry: omnichannel commerce platform for retailers.
  • Engagement: ISO 27001 internal audit.
  • Data: sales, customer information, inventory.
  • Plus expert policy and documentation guidance.

01 The challenge

An audit, plus help getting the documentation right

TILROY provides an omnichannel commerce platform for retailers, handling sensitive sales data, customer information, and inventory. ISO 27001 is a crucial standard for their operations and client trust.

Their goal was to conduct their internal audit while also getting expert advice on how to complete and improve their policies, documents, and tests. They needed a partner who was both thorough and highly responsive.

02 The Atoro approach

Review, advise, deliver

Review

Thorough internal audit with very quick responses, reviewing all compliance documentation and controls against ISO 27001 requirements.

Advise

Expert advice instrumental in guiding TILROY through completion of their compliance documentation, ensuring policies, documents and tests were robust and audit-ready.

Deliver

Successfully fulfilled all requirements. The combination of thorough audit and actionable, responsive advice made the process smooth and highly effective.

A thorough audit and the advice to act on it, in one engagement.

In the client’s words

“The Atoro team was splendid, very helpful, with very quick responses. They provided great advice on how to complete our policies, documents, and tests, making the entire internal audit process seamless.”

Liesbeth Harts, Head of Development & Projects, TILROY

FAQ

ISO 27001 internal audit FAQs

Can an internal audit also help us improve our policies?

Yes. TILROY wanted the audit plus help getting their documentation right, so alongside the internal audit we advised on completing and improving their policies, documents and tests until they were robust and audit-ready. The audit finds the gaps; the advice closes them.

How responsive is the internal audit process?

For TILROY the engagement ran on very quick responses, which is what made the whole process seamless. Fast turnaround on questions keeps an audit moving instead of stalling on email.

What does an ISO 27001 internal audit involve?

Reviewing your compliance documentation and controls against the ISO 27001 requirements, advising on what to complete or strengthen, and delivering against every requirement. For TILROY that fulfilled 100% of requirements through a smooth, effective process.

Next step

Want an audit and the advice to act on it?

Book a call and we will tell you the timeline and the price for your ISO 27001 internal audit in 30 minutes.

The service behind this story

ISO 27001 internal audit: independent, with practical remediation advice

ISO 27001 implementation: the full certification path

TrustOps: stay certified after the audit