Case Study · Healthcare SaaS
Heidi Health’s transition to ISO 27001:2022.
Heidi Health, a healthcare SaaS provider, completed an ISO 27001:2022 internal audit with Atoro in four weeks, mapping the new requirements to its controls and reaching external-certification readiness with zero disruption to the team.
ISO 27001:2022 internal audit
Healthcare SaaS
Remote-first
4 weeks
Results & impact
ISO
27001
4 weeksInternal audit completed.
FullISMS strengthened.
ISO 27001:2022Ready for external certification.
ZeroTeam disruption.
At a glance
- Industry: healthcare SaaS.
- Engagement: ISO 27001:2022 internal audit.
- Stakeholders: DevOps, compliance and leadership.
- Timeline: four weeks, low-disruption and remote.
01 The challenge
The highest standards, with no disruption to the team
As a leading healthcare SaaS provider, Heidi Health needed to ensure their systems met the highest standards of security, privacy, and operational trust. They required a comprehensive internal audit to support their transition to the ISO 27001:2022 standard.
Working closely with stakeholders across DevOps, compliance, and leadership, they needed a low-disruption process with full transparency and technical depth to map new requirements and prioritise remediation.
02 The Atoro approach
Map, audit, certify
Map
Mapped the new ISO 27001:2022 requirements to existing policies and controls, identifying gaps through a structured analysis across Heidi Health’s ISMS.
Audit
Collaborated remotely to gather evidence efficiently using modern audit tools, presenting findings with clear, actionable recommendations for remediation.
Certify
Delivered the final report summarising results and next steps. Heidi Health was fully prepared for external certification with a strengthened ISMS and enhanced operational clarity.
Certification-ready in four weeks, with zero disruption to the team.
In the client’s words
“I’ve always enjoyed working with the Atoro team. From Tom all the way through to the rest of the team, their service has been professional and top quality while always ensuring excellent communication and feedback.”
Yass Omar, Head of Legal, Heidi Health
FAQ
ISO 27001:2022 internal audit FAQs
How long does an ISO 27001:2022 internal audit take for a SaaS company?
Heidi Health, a healthcare SaaS provider, completed its ISO 27001:2022 internal audit in four weeks. That window gives the auditors time to map the 2022 requirements to your existing controls, work across teams like DevOps, compliance and leadership, and prioritise remediation properly, rather than rushing a surface-level review.
Will an internal audit disrupt our engineering team?
It does not have to. Heidi Health’s audit was a low-disruption, remote-first process delivered with zero team disruption, working alongside DevOps, compliance and leadership while they kept building. We gather evidence with modern tools and fit around your team rather than pulling it off its work.
What does transitioning to ISO 27001:2022 involve?
The first step is mapping the new ISO 27001:2022 requirements against your existing policies and controls to find the gaps, then auditing the evidence and prioritising remediation. For Heidi Health that produced a strengthened ISMS and full readiness for external certification, with clear next steps.
Next step
Ready to transition to ISO 27001:2022?
Book a call and we will tell you the timeline and the price for your ISO 27001 internal audit in 30 minutes.
The service behind this story
ISO 27001 internal audit: independent, remote-first, run as you implement
ISO 27001 implementation: the full certification path
TrustOps: stay certified after the audit